Delivery process

Generic B2B delivery on DataPool deliveries: kickoff, execution, acceptance, DoD for Support handover.

Document information

Field	Value
Canonical URL	`/docs/07_ai-agents-and-mcp/model_skills/30_delivery/delivery-process`
Version (published date)	`2026-08-26`
Tags	`ai`, `skills`, `delivery`, `datapool`, `playbooks`

Kind

Sequential procedure.

Depends on

tenant-data-model. Incoming work should already have sales-to-delivery-handover accepted.

Prerequisites

id	question	search	if_missing_or_ambiguous	default_to_propose	binds_to
`deliveries_schema`	DataPool deliveries schema	`tenant-data-model`	Import first	`deliveries`	Tenant `SKILL.md`

Import contract

Field	Value
`suggested_skill_id`	`delivery-process`
`version`	`1.0.0`
`capabilities.tools`	`describe_datapool_table`, `query_datapool`, `insert_datapool_rows`, `update_datapool_rows`, `request_human_input`
Paired model agent	`delivery-blocker-watcher`

Procedure (generic B2B)

Statuses: kickoff → in_progress → acceptance → complete.

Status	Quality gate to exit
kickoff	Kickoff packet complete (`kickoff_complete=yes`): scope, owner, success criteria from the sales handover
in_progress	No open `blocker_summary`, or blocker is accepted by the owner with a dated plan in that field
acceptance	Customer/operator acceptance (`acceptance_complete=yes`)
complete	`status=complete`; then `delivery-to-support-handover`

DoD — handed to Support: handover kind=delivery_to_support is accepted. Completing delivery without handover is not DoD.

Open quality-gate failures: set blocker_summary; do not advance status.

Tenant SKILL.md (copy this body)

# Delivery process

Operate deliveries in DataPool schema `{{deliveries_schema}}`. Load `datapool` and tenant skill `tenant-data-model`.

## Sequence

1. `describe_datapool_table` then `query_datapool`.
2. Require an accepted `sales_to_delivery` handover before `kickoff` work.
3. Advance status only when the exit gate is true. Record blockers in `blocker_summary`.
4. On `complete`, run `delivery-to-support-handover`. Do not open support cases from this skill.

## Stop

- Do not invent acceptance.
- Do not clear `blocker_summary` without a documented resolution.
- Do not skip kickoff.

Optional skill.json

{
  "name": "delivery-process",
  "version": "1.0.0",
  "description": "Delivery stages, acceptance gates, and blockers on DataPool deliveries.",
  "capabilities": {
    "prompt": ["Do not advance past an open blocker_summary. Complete requires Support handover."],
    "resources": [],
    "tools": ["describe_datapool_table", "query_datapool", "insert_datapool_rows", "update_datapool_rows", "request_human_input"]
  }
}